Privacy Policy

Your data, in plain English

We store the minimum needed to run your account and your trading journal. We do not sell your data, and we do not share it for advertising. Last updated March 2026.

What we collect

  • Account details — your email address, display name and (if you sign in with Google) the profile picture that provider returns.
  • Your preferences — experience level, preferred markets, risk appetite, watchlist, notification settings and light/dark choice.
  • Your trading records — trades, journal entries, reasoning, emotional state and lessons you write, plus saved analyses.
  • AI conversations — messages you send to the AI Coach or support assistant, including any chart screenshot you attach.
  • Support requests — the email address, subject and message you send us.

What we do with it

  • Run your account, sync your watchlist and show your performance.
  • Generate the analysis prose, briefings and coaching replies you ask for.
  • Answer support requests and fix bugs you report.
  • Send service emails (for example, waitlist and password resets).

Who processes data for us

  • Our hosting and database provider — stores your account, preferences and trading records.
  • Market data providers — we request prices, candles and news by symbol. Your identity is never sent to them.
  • AI model providers — the text of your AI Coach and support messages, plus the market figures we computed, are sent to generate a reply. Chart screenshots you attach are included. This content is not used to train models by us.

Payments

  • Billing is not live. Joining the Pro or Pro+ waitlist stores only your email, the tier and the billing period you were interested in. No card details are collected anywhere in the app.

How long we keep it

  • Account data and trading records: until you ask us to delete them.
  • Support messages: up to 24 months, so we have context if you write again.
  • Market data and AI results are cached briefly and are not tied to your identity.

Your choices

  • See and change your profile and preferences at any time in the app.
  • Remove any watchlist market, journal entry or saved analysis yourself.
  • Ask us to export or permanently delete your account and data by writing to support@ventraquant.com.

Security

  • Access is protected by per-user database rules, so one account cannot read another's records. Traffic is encrypted in transit.
  • No system is perfect — if you notice anything that looks like a data issue, tell us immediately and we will investigate.

Children

  • VentraQuant AI is not intended for anyone under 18.

Changes and contact

  • If this policy changes materially we will tell you in the app before the change takes effect.
  • Questions? Visit Help & Support or email support@ventraquant.com.

Trading carries risk. VentraQuant AI does not provide financial advice and does not guarantee outcomes. See our terms of service.